Guarentee, service & periodic maintenance - Huka
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Guarentee, service & periodic maintenance

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What is the guarantee on a Huka bicycle or other means of transport?

Huka has a standard 5-year warranty on the frame and front fork of your bicycle. Once you register, you can extend your warranty to 10 years on the frame and front fork for free. On the Classic and Pendel you have 2 years warranty on the batteries and other parts. This guarantee also applies to Huka bicycles. The warranty does not apply to damage or defects to the Huka bicycle or other means of transport that have arisen due to incorrect or improper use. The assessment of this lies with Huka BV or a representative to be designated by Huka BV. The warranty also does not apply to parts that are subject to wear, such as the chain, brakes and tires.

Does Huka perform periodic maintenance?

Your nearest dealer takes care of the periodic maintenance, unless the party concerned has the maintenance taken care of by Huka. If you have any questions regarding the maintenance of your bicycle, always ask your nearest dealer. They monitor your bike. The moment the bicycle is registered for maintenance through your nearest dealer. We will not be informed of who this bicycle is. As a result, we are unfortunately unable to answer any questions you may have as an end user about current maintenance requests that are registered with us. Your nearest dealer is aware of the status.

Is it possible to adjust my current Huka bike?

Yes, this is possible. Depending on your wishes, we will consult with your nearest dealer to see how we can make your Huka bike or other means of transport suitable for you. Do you want more information about this? Then contact your nearest dealer. Of course, you can also call us for free advice.

What is the best way to maintain my battery?

Always use an original battery charger for the tricycle, tandem, duo bicycle or other means of transport such as the wheelchair scooter. Make sure the battery is always sufficiently charged when you leave. Has the bicycle or other means of transport not been used for a longer period of time? Then fully charge the batteries. A low ambient temperature has an adverse effect on the charging of batteries. At temperatures below 10 degrees it is best to take the battery inside and charge it at room temperature. The more constant you ride, the longer the battery lasts. Accelerating, stopping or driving on sandy paths or hilly surroundings often requires more power from the battery.

Who do I consult in the event of a defect in my Huka bicycle or other means of transport?

Do you have a defect in your Huka bicycle or other means of transport, or do you have a question regarding maintenance? Contact the nearest dealer. They can advise you and, if relevant, repair your Huka bicycle or other means of transport.

Where do I have my Huka bike or other means of transport serviced?

Your nearest dealer where you purchased the bike will provide the maintenance of your Huka bike. Have you moved and are you looking for a nearest Huka dealer in your area? Then go to one of our sales points.

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